Office Carpets Australia

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Refund and Returns Policy

Refund policy

We do not provide refunds after the product is shipped, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read product description before making a purchase.

Warranty Claims

PRODUCT:
Each product we sell comes with its own Warranty and Conditions supplied by the Manufacture/Supplier of the product. In the unlikely event of a faulty product , please email your concerns or give us a call. We will come out to inspect the product and if required, contact the Manufactures Representative to arrange a further consultation. We will endeavour at every point to address your concerns promptly and respectfully.

INSTALLATION:
We warranty all our installations for a period of 36mths, with free service calls if required.
If you have any concerns regarding the installation, please give us a call. We will be happy to assist.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

This document was last updated on January 29, 2023

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